Articles and podcast episodes on enterprise systems, digital transformation, end-user adoption, and learning ecosystems.
Ten practical Salesforce tips that help everyday users work faster, from custom list views to time-saving shortcuts. A quick reference for teams supporting Salesforce adoption.
New technology only improves a process if people use it well. Why end users are the most expensive part of any technology-based improvement, and why involving them early is critical.
Digital transformation depends on people as much as technology. Why skills development and ongoing reinforcement make training mission-critical to a successful transformation.
Part 3 of 3. Tom Decker on launching a learning ecosystem: driving adoption, managing stakeholders, and creating learner experiences that feel intuitive from day one.
Part 2 of 3. Tom Decker on designing the learner experience, structuring platform architecture, and building a modular learning ecosystem that can evolve over time.
Part 1 of 3. Tom Decker on the strategy behind an integrated learning ecosystem that supports personalization, gives visibility into learning data, and delivers measurable outcomes.
ERP, CRM, and other enterprise system rollouts succeed or fail on user adoption. How to turn a platform launch into lasting performance improvement by focusing on the people.
Nina Hollon of Catalyst Learning Strategies on how L&D can help organizations through mergers, acquisitions, and other major change.
Author and trainer Eric Bloom on why IT professionals should build business and leadership skills well before they need them.
